Customer Survey

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Mobility Medical
Patient Satisfaction Survey

It is our desire to provide you with the best quality home care services available. In order to help us maintain our high standards, please take a few moments to tell us how we are doing. Please complete this form and note the response that most closely matches your experience.

REGARDING Mobility Medical
Services/Equipment were provided in a timely manner
My home care need were met through the services/equipment provided
The staff discussed my rights and responsibilities and financial obligations
The staff informed me how to contact the office during and after hours
I would utilize/recommend Mobility Medical to my friends or family


REGARDING THE STAFF OF Mobility Medical
The phone representatives were courteous and professional
Explanations and instructions offered by customer service representatives were adequate
All procedures/services were explained prior to performing them
Equipment was delivered clean and in good working order
My personal property was treated with respect
The representative from billing department was courteous and professional
The driver was professional and courteous
My hospital equipment helped cut my healthcare cost by allowing me to have a better quality of life within my home