Customer Survey

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 Mobility Medical
 Patient Satisfaction Survey

It is our desire to provide you with the best quality home care services available. In order to help us maintain our high standards, please take a few moments to tell us how we are doing. Please complete this form and note the response that most closely matches your experience.

REGARDING Mobility Medical 
 Services/Equipment were provided in a timely manner 
 My home care need were met through the services/equipment provided
 The staff discussed my rights and responsibilities and financial obligations
 The staff informed me how to contact the office during and after hours
 I would utilize/recommend Mobility Medical to my friends or family 


REGARDING THE STAFF OF Mobility Medical 
 The phone representatives were courteous and professional 
 Explanations and instructions offered by customer service representatives were adequate
 All procedures/services were explained prior to performing them
 Equipment was delivered clean and in good working order
 My personal property was treated with respect 
 The representative from billing department was courteous and professional 
 The driver was professional and courteous 
 My hospital equipment helped cut my healthcare cost by allowing me to have a better quality of life within my home